Shop Policies

I DON'T ACCEPT RETURNS, EXCHANGES, OR CANCELLATIONS But please contact me if you have any problems with your order.

PROCESSING TIME The time I need to prepare an order for shipping varies. For details, see individual items. CUSTOMS AND DUTIES FEES Buyers are responsible for any customs or duties fees that may apply. Sellers aren't responsible for delays due to customs

SECURE OPTIONS Etsy keeps your payment information secure. Sellers don't receive your credit card information. - Visa - MasterCard - American Express - Discover - PayPal - Apple Pay - SOFORT Bank Transfer - iDEAL | Wero - Etsy Gift Card

DO YOU ACCEPT RETURNS, EXCHANGES, OR CANCELLATIONS? The short answer is, No, we do not accept returns, exchanges, or cancellations. However, if there is a problem with your order please contact us and we will do our best to make it right. We reserve the right to handle the situation in the way that we see as best, on a one on one basis. And will always do our best to continue to provide premier customer service. DO YOU ACCEPT CUSTOM ORDERS? YES! Custom Orders will require a non-refundable 50% deposit (calculated based on the final cost of the item) to be paid before any work has begun, or any materials have been purchased. Yes, we do realize that this may seem extreme; however, to be transparent, there are actually people out there who have left me to foot the entire bill for their costly custom order, wasted my time and talent, and never bothered to pay me for their delivered product. It was my misstep for even accepting an order in that fashion. I was trying to be kind and accommodating and it backfired, thus the need to update my policies so that doesn't happen again in the future. Don't be one of those people and let's have an awesome time working with each other!